PrimeSign GmbH Status

All Systems Operational

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PrimeSign GmbH – Status of trust center and remote signing services

For details on the system metrics for our RKSV remote signing service see https://www.prime-sign.com/rksvfaq.html

primesign RKSV (RKSV remote signing service) Operational

primesign MOBILE (qualified remote signing service) Operational

ID Austria Integration Operational

German eID Integration Operational

Liechtenstein eID Integration Operational

primesign Online-Signing Service (www.prime-sign.com/primesign) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

primesign RKSV - Mean Response Time

Fetching

primesign RKSV - Uptime

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Past Incidents

Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

New primesign MOBILE (Qualified / Advanced Remote Signing) version available! Scheduled Go Live: 15.07.2026 :

Completed - The scheduled maintenance has been completed.
Jul 15, 11:29 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:30 CEST

Scheduled - English version see below!

Ab sofort ist eine neue Version unseres Remote-Signing-Dienstes "primesign MOBILE” am Test-System verfügbar! Die Produktiv-Setzung der neuen Version erfolgt am 15.07.2026. Es kann zu kurzzeitigen Service-Unterbrechungen kommen.

Neue Funktionen für Einmalsignaturen mit primesign MOBILE:
- Unterstützung von fortgeschrittenen elektronischen Signaturen via Hash-Signing-API.
- ID-Austria Integration: Anpassung an die neuen ID-Austria Endpunkte (https://verteiler.oesterreich.gv.at/pipermail/idaustria-betrieb/2026-May/000033.html).

Hinweis: Sämtliche Änderungen an Schnittstellen sind rückwärtskompatibel. Für Integratoren sind keine zwingenden Anpassungen erforderlich. Falls der Zugriff im Browser auf das Internet eingeschränkt ist, müssen für ID-Austria eventuell die neuen Endpunkte idp.id-austria.gv.at (Produktiv-Umgebung) bzw. idp.ref.id-austria.gv.at (Referenz-Umgebung) freigeschaltet werden.

Wir bitten Sie, Ihre Anwendungsfälle auf unserem Test-System zu verifizieren. Sollten Sie Anmerkungen haben oder Probleme auftreten, kontaktieren Sie unseren Support (basicsupport@cryptas.com oder ggf. https://premiumsupport.cryptas.com/).

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A new version of our remote signing service "primesign MOBILE" is available for testing! The go-live date for the new version will be 15.07.2026. There can be short service interruptions.

New features for one-time signing with primesign MOBILE:
- Support for advanced electronic signatures via Hash-Signing-API.
- ID-Austria integration: New ID-Austria endpoint URLs (https://verteiler.oesterreich.gv.at/pipermail/idaustria-betrieb/2026-May/000033.html).

Note: All changes to interfaces are backward compatible. No mandatory changes for integrators. If browser access to the internet is restricted, for ID-Austria, the new endpoints idp.id-austria.gv.at (production environment) and idp.ref.id-austria.gv.at (reference environment) may need to be added to the allow list.

We kindly ask you to verify your use cases on our test system. If you have any comments or encounter problems, please contact our support (basicsupport@cryptas.com or if applicable https://premiumsupport.cryptas.com/).
Jul 1, 11:24 CEST

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

Datacenter Firewall Maintenance

Completed - The scheduled maintenance has been completed.
Jul 4, 13:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 09:00 CEST

Scheduled - Our data centre operator has informed us about planned maintenance work on the firewall infrastructure for our services on Saturday, 4 July. There may be brief service interruptions between 09:00 and 13:00 CEST.

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Unser Rechenzentrumsbetreiber hat uns über geplante Wartungsarbeiten an der Firewall-Infrastruktur für unsere Dienste am Samstag, den 4. Juli informiert. In der Zeit zwischen 09:00 Uhr und 13:00 Uhr MESZ kann es zu kurzen Serviceunterbrechungen kommen.
Jun 26, 17:08 CEST